Refund policy


💕 Reasons for Return

We gladly accept returns only for manufacturer defects or production mistakes, such as:

  • Wrong item received
  • Incorrect print or design
  • Production error on a custom item

Returns cannot be accepted for customer-related issues, including:

  • Choosing the wrong size, color, or style
  • Changing your mind after approving final artwork
  • Typos or errors that were approved by the customer

✨ Conditions for a Return

To be eligible for a return, items must be:

  • Unused and unworn
  • In their original packaging
  • Accompanied by a receipt or proof of purchase

⏰ Return & Cancellation Timelines

  • Returns must be initiated within 14–30 days of receiving your order (your specific timeframe can be added here).
  • Cancellations are only available before production begins.
    • Some cancellations may incur a restocking fee, depending on the vendor or material already ordered.

🎁 Refunds, Replacements & Store Credit

Once your return is approved, you may receive:

  • A refund
  • Store credit
  • A replacement item

If the error was on our end, we will cover all return shipping costs and send out a corrected order at no additional charge.

🚫 Exceptions

Some items are non-returnable, including:

  • Custom or personalized products (unless defective or damaged)
  • Items already in production or created specifically for your order

Restocking fees may apply to:

  • Blank garments ordered before production
  • Vendor-specific items or materials

If you ever have questions, we’re always here to help! 💗 Just send us a message and we’ll take great care of you.